Effective communication skills course
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- Effective communication skills course
This is a 360° webinar designed for those who wish to acquire or develop their ability to communicate effectively.
The focus is on giving participants the tools to handle talks, e-mail, telephone converstions, social media, and meetings. The webinar touches on the main areas where communication takes place in a business environment and goes on to highlight areas where there may be major difficulties.
Approach
Participants are introduced to a set of effective communication tools, and take part in practical interactive sessions designed for their area of business. Effective communicative ability is then assessed by means of case studies and role-plays.
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We have prepared an accurate assessment test in Italian, English, French, Spanish and German. It takes the form of an online test and an oral interview.
The results are given in numbers based on the Common European Framework of Reference for Languages (CEFR) and international language standards.
Once you have taken the test, we will send you an email with the result and make arrangements for the oral test, which consists of a 15-minute interview in the language.
A personal language needs analysis is also performed at this stage to find out your individual target in order to customise the course content.
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If you would like feedback from one of our experts before deciding whether or not to take the test, please tell us which language you are interested in.
We will write to you to arrange an appointment.
Contact one of our experts and make an appointment.