Effective communication skills course
This is a 360° webinar designed for those who wish to acquire or develop their ability to communicate effectively.
The focus is on giving participants the tools to handle talks, e-mail, telephone converstions, social media, and meetings. The webinar touches on the main areas where communication takes place in a business environment and goes on to highlight areas where there may be major difficulties.
Participants are introduced to a set of effective communication tools, and take part in practical interactive sessions designed for their area of business. Effective communicative ability is then assessed by means of case studies and role-plays.
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