Effective email skills course

Effective email skills

Course description

This is a practical webinar to improve written communication skills. How we express ourselves in writing, sometimes more than the content we convey, is always subject to judgement and criticism.

Through presentations and writing exercises, this webinar teaches and analyses the basics of written business English. We look at organising, formatting and writing effective letters, emails and memos; tips for avoiding common grammar and punctuation errors; time-saving and impactful email strategies; style and form.
The focus of the webinar is to give you the tools to improve and refine your writing skills in English.

Learning takes place through the introduction of essential elements for effective and impactful communication. Participants will be involved in writing activities, producing quick effective documents and notions for dealing with critical situations. In addition to the group webinar, individual participants will receive individual feedback on written assignments and performance.


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Assessment test - CEFR

The CEFR test (Common European Framework of Reference for Languages) is the system devised by European countries to unambiguously describe the level at which an individual speaks and understands a foreign language. Our comprehensive test consists of a 45-minute online written test and a 15-minute zoom interview to assess oral comprehension, production and interaction skills. The results are numeric and refer to the CEFR and international language standards. The test is crucial for effective course design and when repeated at the end of the project allows for an objective measurement of the results achieved. It is an excellent tool for an accurate assessment.

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CEFR assessment test

We have prepared an accurate assessment test in Italian, English, French, Spanish and German. It takes the form of an online test and an oral interview.
The results are given in numbers based on the Common European Framework of Reference for Languages (CEFR) and international language standards.

Once you have taken the test, we will send you an email with the result and make arrangements for the oral test, which consists of a 15-minute interview in the language.

A personal language needs analysis is also performed at this stage to find out your individual target in order to customise the course content.

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Assessment test - CEFR

If you would like feedback from one of our experts before deciding whether or not to take the test, please tell us which language you are interested in.
We will write to you to arrange an appointment.

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